Every team member of D.O.N.E. ATL is trained with one goal in mind: Customer Service First! We offer a variety of services ranging from emergency water damage, basement waterproofing, mold remediation, crawlspace encapsulations, and even down spout extensions. Nevertheless, we feel that the fundamentals of customer service are universal: Communicate clearly what you are going to do: AND DO IT!
D.O.N.E. ATL is a rarity in the Metro-Atlanta market. Our company is designed to offer complete water management solutions. Whether you are experiencing emergency water damage, mold infestation, or are in need of basement or crawlspace waterproofing, we are here to help. We are the first and only company of our kind in metro-Atlanta!
“Two months ago, D.O.N.E. ATL installed one of their crawlspace systems in my house! They were right! My gas and electric bills went down almost 30%. The best part is now I can store all of my wife’s Christmas villages down there without worrying about them getting moldy! Thanks, Guys!”
“Thank you for sending Rob and Tony out at 4 am! They were so polite and went straight to work cleaning the water up! They made a stressful time a little easier”
“I want to thank Todd for being so thorough with us in explaining the waterproofing system. True to his word, he had his men to my home 3 days later installing the system! He even sent me a handwritten Thank You card! Great Customer Service”
“I recently purchased a home in Kennesaw and my agent recommended hiring your company. I still got 3 other quotes and was pleasantly surprised to find your company to be the only one that didn’t try to nickel and dime me or use scare tactics. Your Foreman is probably one of the nicest people I have ever met. He gave me daily updates on the status and made the experience a pleasant one”
“I was referred to D.O.N.E. ATL by my plumber when my water heater in my attic ruptured a couple of weeks ago. They arrived in less than an hour and walked me through the scary experience of filing an insurance claim. They got right to work and even met my adjuster yesterday because I was a little uneasy about dealing with my insurance company. You guys have Great Customer Service! Thank You!”