The most common leaks we see in the water damage restoration industry are from uninsulated pipes, worn out water heaters, ice maker lines, and toilets. After nearly 30 years we have seen just about everything! We strictly follow industry guidelines to ensure that our work is always consistent with our ethics. Sewage cleanup is probably one of our more common jobs. It is important to know that sewage cleanup should be taken very seriously. We take extra care and use the proper equipment, PPE (personal protective gear) and procedures to ensure that your home is left cleaner than it was before. The first step we take is physically extract and properly dispose of any and all raw sewage. The next step we take is to remove and dispose of all porous materials that have become contaminated. These include sheetrock, baseboards, carpet, tackless strip, vinyl, MDF (pressboard) cabinets, and the like. We remove the toilet, remove any tile that might have sewage trapped underneath it, cabinets, etc.
Then we begin performing a bio-wash. Bio-washing involves our continuously flushing the areas with an antimicrobial solution until it is totally clean. Only at that point do we spray a final layer of antimicrobial solution down. The next step we take is to set fans, dehumidifiers, and air scrubbers ( to clean the air being blown around). A typical job usually takes 3-5 days.
what our clients say
“Two months ago, D.O.N.E. ATL installed one of their crawlspace systems in my house! They were right! My gas and electric bills went down almost 30%. The best part is now I can store all of my wife’s Christmas villages down there without worrying about them getting moldy! Thanks, Guys!”
Woodstock, GA 30188
“Thank you for sending Rob and Tony out at 4 am! They were so polite and went straight to work cleaning the water up! They made a stressful time a little easier”
Dunwoody, GA 30338
“I want to thank Todd for being so thorough with us in explaining the waterproofing system. True to his word, he had his men to my home 3 days later installing the system! He even sent me a handwritten Thank You card! Great Customer Service”
Decatur, GA 30034
“I recently purchased a home in Kennesaw and my agent recommended hiring your company. I still got 3 other quotes and was pleasantly surprised to find your company to be the only one that didn’t try to nickel and dime me or use scare tactics. Your Foreman is probably one of the nicest people I have ever met. He gave me daily updates on the status and made the experience a pleasant one”
“I was referred to D.O.N.E. ATL by my plumber when my water heater in my attic ruptured a couple of weeks ago. They arrived in less than an hour and walked me through the scary experience of filing an insurance claim. They got right to work and even met my adjuster yesterday because I was a little uneasy about dealing with my insurance company. You guys have Great Customer Service! Thank You!”